Support Engineer
Germany, Berlin
Experience
The company considers candidates with at least 1 year of work experience
Salary
The company guarantees a competitive salary: from €4000 gross
Benefits
Excellent social benefits, education, flexible working hours and format
About the company and the project:
A large cutting-edge company in Germany, which has been developing data visualization software for business presentations for more than 20 years, is looking for a Support Engineer.
The company has become the go-to choice for over 1,000,000 users and 25,000+ companies worldwide. Esteemed clients include industry leaders such as American Express, Coca-Cola, EY, General Electric, Google, KPMG, Lufthansa, Pfizer and Siemens.
The company takes great pride in its software, and has an excellent reputation for its technical support.
Do you believe that success comes from a deep understanding of user needs and customer prosperity? If so, we would like to meet you.
The company has become the go-to choice for over 1,000,000 users and 25,000+ companies worldwide. Esteemed clients include industry leaders such as American Express, Coca-Cola, EY, General Electric, Google, KPMG, Lufthansa, Pfizer and Siemens.
The company takes great pride in its software, and has an excellent reputation for its technical support.
Do you believe that success comes from a deep understanding of user needs and customer prosperity? If so, we would like to meet you.
Your tasks on the position:
- Handle problems from the receipt of a support ticket to its analysis, tracing problems all the way to their resolution in development
- Be quick in response to customers and return to them either with the solution or a suggestion for further troubleshooting
- Communicate with customers, ask the right questions, be perceptive of the little things
- Use the right tools to find the unusual configuration, the virus, the third party tool, the particular file or action that is causing trouble
- Evaluate new tools that may help you in your work, or even write them yourself or work with one of the developers
Requirements:
- 1+ year of experience as a Support Engineer
- Strong problem-solving abilities
- Organisational and communication skills
- Fluent English
Will be an advantage:
- Knowledge of German
- Experience with Windows architecture
Benefits:
- Competitive salary from 4000 EUR gross, according to your experience and skills
- German courses support
- Modern office in the center of Berlin
- Everyday breakfast with fresh bakery, fruits and vegetables, drinks and snacks
- Collaboration with many different teams
- Independence to structure your work
- Opportunity to influence the improvement of the software and learn a lot
Send Your CV!
Our recruiters will contact you ASAP
Other positions:
Germany, Berlin
A large cutting-edge company in Germany, which has been developing data visualization software for business presentations for more than 20 years, is looking for a Support Engineer.
Salary: from 4000 EUR gross
Experience: 1+ year
Salary: from 4000 EUR gross
Experience: 1+ year
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Netherlands, Best
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Why should you choose us?
Support
We assist you beyond the offer, helping you succeed during your probation
Speed
We promptly respond to questions and notify candidates of relevant vacancies
We assist you beyond the offer, helping you succeed during your probation
Speed
We promptly respond to questions and notify candidates of relevant vacancies
Experience
We have been recruiting IT specialists for companies globally for 20+ years
Variety
We have numerous vacancies to match specialists of different skills and stacks
Knowledge
We know the companies you're applying to and will guide you through
We have been recruiting IT specialists for companies globally for 20+ years
Variety
We have numerous vacancies to match specialists of different skills and stacks
Knowledge
We know the companies you're applying to and will guide you through
We offer our services at no cost to employees.
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