As you see, the lack of feedback is a negative factor, especially when we talk about new hires. It can ruin what seems to be going fine. This is why we keep in touch with the talents and make sure such situations never happen again.
Statistics show that promoting feedback practices improves relationships by 91%
! This, in return, has a positive impact on business processes: it reveals mistakes, improves productivity, and unites the team. Ask for and give feedback on every stage: after the first interview, technical meeting, a week at a new workplace, etc. Here are 3 general FAQs and tips that will help you do it better:- What instruments should I use?
You can reach out to your employees directly (in an offline face-to-face setting or online through video calls) or ask them to write daily or weekly reports. They should contain information about completed/pending plans and a general impression of new tasks and duties. Encourage them to share thoughts, ideas, worries, etc. But if you want to build effective, open, and trustful relationships in your team, make sure that feedback (both from you and to you) is always well-timed, sincere, and consistent.- How to motivate my crew members to participate in feedback practices?
Your employees should know why they’re sharing and what benefits it’ll bring them. Explain why this matters: openness allows everyone to learn new workflows faster, improves work quality, and facilitates professional growth.- How to give feedback?
It’s vital to think your conversation through. Tell the employee its topic beforehand and speak in concrete terms. If it’s about some mistakes, use a "hamburger approach". Don’t jump at the person with bare criticism. First of all, name the advantages and achievements. Then focus on problems and finish your feedback with encouragement to develop and perform better. Most importantly, send out a message that making mistakes is totally fine. Negative feedback should not be depressing, and it’s better to give it in private conversations (2-3 people).Maria Shukorukova
, a co-founder of our agency, has helped build sustainable and highly effective onboarding processes for new employees. For her, feedback is the foundation and a connecting link for all crew members: